June Letter from Al Hartman

By | Blog, CEO letter

Dear Hartman Team Members,

The leasing department finished May at 79.95%, putting us over budget. Let us congratulate Bryan Collins for his performance as the top producer, increasing his portfolio’s occupancy by 4.65% in May by leasing 7,503 square feet. The leasing department is pushing themselves to be utterly obsessed with harnessing the data at our disposal and closing more transactions, driving our velocity to reach our goal of 85% occupancy this year.

I want to welcome new team members and encourage the entire company to follow our LinkedIn page, where we share videos, blogs, articles, events, and more that our teams are participating in. It delights me that our teams are so dedicated to learning and bettering themselves. I am very proud that our Glassdoor and Indeed reviews showcase our dedication to providing a platform for you all to grow and succeed in your roles. Please consider leaving a review of your experience working for our company. We aspire to lead the market and showcase our expertise to our tenants, prospects, current team members, and potential new employees.

I want to highlight our engineering and property management teams on the hard work they are putting in each day to ensure our properties are running efficiently and our tenants are happy. They are working closely with the leasing department to achieve our end-of-year goal of 85% occupancy. To hit this target, we must work as a team and keep our buildings optimized and customer service exceptional. Every week we meet to discuss tenants that are up for renewal to ensure we get ahead of any issues before they become a reason why a tenant leaves one of our buildings. Doing this keeps us hyper-focused on our net occupancy gain ratio, which measures the true impact of our efforts in driving occupancy higher.

The book The Ultimate Sales Machine by Chet Holmes discusses how to keep your dream clients once you have them. Our dream clients are each and every one of our tenants. An exercise mentioned that I want everyone to do with their team is to write down your top tenants and brainstorm ideas to keep them feeling special. We always want to keep the customer that we have; it is why we consider them sacred. And so, we want to push ourselves to share our enthusiasm for our properties and our company. The book shares that “Enthusiasm is contagious. When you are with a prospect, your enthusiasm rubs off.” And Ephesians 6:7 states, “Serve wholeheartedly.” That means to serve enthusiastically and without reserve.

In closing, I ask each of you to add a few minutes during your quiet time each day to pray about your work and ask for guidance to help you work toward your personal and professional vision as you carry out your day. The power of prayer provides the strength and wisdom that each of us needs to carry out God’s plan for our lives.

“Serve wholeheartedly, as if you were serving the Lord, not people.” Ephesians 6:7

God Bless you all!

Sincerely,

Al Hartman

About the author:
Al Hartman is the President, CEO, and Chairman of the Board of Directors at Hartman Advisors and the CEO of Hartman Income REIT Management. Learn more about Al Hartman and follow Al Hartman on Twitter and LinkedIn.